Medicare Help

Help with changes to Medicare Advantage plans in Oregon

We are experiencing higher than usual phone and email inquiries. Phone wait times may be longer than usual and email responses may be delayed.

For help with Medicare, including comparing plans and answers to frequently asked questions, please visit Medicare.gov.

Samaritan Medicare Advantage plan

If you live in Benton, Linn or Lincoln counties and are affected by changes to the Samaritan Medicare Advantage plan, the following resources may help:

• Learn about actions you can take to choose a new Medicare plan.
  
• Compare plans in your area on the Medicare.gov website.
• Learn more about Special Enrollment Periods that apply to your situation.
  
• Find licensed insurance agents using the agent locator tool.
• If you are changing plans, or enrolling in Original Medicare, be sure to call your health care provider to check that they accept your new plan.

Regence BlueCross Blue Shield

If you are affected by Salem Health hospital and clinics no longer accepting Regence BlueCross BlueShield as in-network, you can find resources on the Department of Financial Regulation website.

Need help finding long-term care in your home or community?

Oregon's Aging and Disability Resource Connection (ADRC) helps people of all ages, incomes and disabilities learn about long-term support options. Services are free.

To learn more: Call the ADRC of Oregon at 855-673-2372 or visit the ADRC website.

We are recruiting volunteers

SHIBA certified counselors provide local, confidential one-on-one help to Oregonians who have questions about Medicare. If you are interested in becoming a SHIBA certified counselor:

• Complete the volunteer application online or by mail.
  
• Learn what to expect as a SHIBA volunteer.
  
• For more information, email shiba.oregon@odhs.oregon.gov.