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Help near you

Medicare help is available

Thousands of Oregonians get their Medicare questions answered by certified Medicare counselors working with the Oregon Senior Health Insurance Benefits Assistance (SHIBA) program. Medicare open enrollment for Medicare Advantage and Prescription Drug plans is Oct. 15 to Dec. 7. Don't miss your opportunity to shop, compare and make enrollment decisions.

Medicare presentations

SHIBA and local partners offer presentations to help Medicare beneficiaries understand Medicare programs. Please visit our presentations page for details.  

Find local Medicare help

SHIBA and local partners are committed to continuing to provide Medicare counseling services during the COVID-19 pandemic. Consumers can schedule telephone-based appointments by calling a local office (listed in the search tool below), calling 800-722-4134 (toll-free), or emailing

  • SHIBA Certified Counselors: Certified Medicare counselors provide objective, unbiased information, answer general Medicare questions, help people understand available insurance options, and help them learn whether they qualify for income-related benefits. They can not recommend a Medicare plan.
  • Medicare Agents: These licensed insurance agents can help you enroll in a Medicare plan. Only insurance agents can recommend which Medicare plan may be best for you.