Part A or Part B eligibility and enrollment questions are answered by Social Security. In fact, if you delay Part B enrollment because you have other coverage, confirm your decision with Social Security to avoid a late enrollment penalty. Document your call. Call 800-772-1213 (toll-free) or visit socialsecurity.gov.
Part C (Medicare Advantage) and Part D (prescription drug coverage) questions go to Medicare. Call 800-633-4227 (toll-free) or visit medicare.gov.
For personalized help in your community, contact SHIBA. Call 800-722-4134 (toll-free) and use the telephone keypad to enter your ZIP code. Your call will be routed to a trained volunteer in your area.
If you are employed or have retiree or union coverage – or any other medical coverage through a government agency or program – contact your benefits administrator to see what happens when you become Medicare eligible.
If you get wrong information from federal officials (Social Security or Medicare) and you documented the conversation (date, name of person you spoke with, and the key information provided), you may get relief from any resulting problems or penalties. This is less likely to happen if you get wrong information from anyone else.